DevOps Implementation Boot Camp (ICP-FDO)

3 Day Classroom  •  3 Day Live Online
3 Day Training at your location.
Adjustable to meet your needs.
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When training eight or more people, onsite team training offers a more affordable and convenient option.
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For decades there have been big disconnects between the different roles of the IT shop. We struggle with inherent barriers between development projects and the stable infrastructure needed to deploy and run products. Applications get completed and tested in insulated internal environments without adequate collaboration between production IT staff and infrastructure administrators. Unforeseen challenges plague the production environment, wreaking havoc with deadlines, deliverables, and ultimately the business mission. Security is often a wet blanket at best, and an afterthought at worst. In the meantime, huge backlogs of work and technical debt pile up, chronically eroding the efficiency and agility of the business' IT capability.

This three-day DevOps training class is loaded with practical real-world tools and techniques  to help you better understand how to implement DevOps within your organization. From the nation's largest Agile development trainers comes a comprehensive program to get you started on the road to DevOps success. You will leave this course fully literate in the whole array of available DevOps tools and lessons, ready to select what's right for you and chart a path to holistic long-term IT success in your own organization.

It's rare that a course hits all of the current technologies with process and tools, this one certainly covered both well.
Marie Germata, United States Postal Service


Attendees who complete this course automatically receive the ICP designation after course completion. The ICP-FDO is one of two Continuous Learning Certifications (CLCs) on the DevOps Track. This certification provides an overview of core concepts for DevOps and is geared towards a broad audience of professionals, technical and non-technical. The learning objectives cover areas such as the business case for DevOps, Continuous Integration, Continuous Delivery, accompanying cultural changes, operational considerations, configuration management, etc. Participants who complete this certification will gain an excellent foundation in DevOps concepts and ingredients for a successful transition. Click here for more on the ICP-FDO certification.

Typically, training providers will cover the required learning objectives in approximately 14 hours of instructional activities over the course of two days.

Transformation Guide Preview


*Want to plan your DevOps transformation? Get started by downloading our free DevOps Transformation Guide here.



In this Course, You Will:

Learn to leverage infrastructure automation using configuration tools
Chart a path to continuous IT operations
Learn how to spot positive feedback loops in IT work and capitalize on them
Get real-world techniques for implementing agile concepts into infrastructure management
Learn how to continuously monitor capacity and operations
Map and visualize IT workflow to eliminate bottlenecks and streamline capacity
Learn techniques to effectively communicate the progress and results of your DevOps efforts to management
In-class discussion on the state of IaaS and PaaS, and expert updates on which cloud capabilities you should be aware of or considering
Implement a plan for leadership participation and transformation of the IT mentality
Transform IT from an unpredictable cost center to a strategic source of business value and competitive advantage
Upcoming Dates and Locations
Guaranteed To Run
On Your Schedule Self-Paced eLearning Register
Mar 19, 2018 – Mar 21, 2018    8:30am – 4:30pm Kansas City, Kansas

Centriq Training
8700 State Line Road
Suite 200
Leawood, KS 66206
United States

Mar 19, 2018 – Mar 21, 2018    11:30am – 7:30pm Live Online
11:30am – 7:30pm
Apr 9, 2018 – Apr 11, 2018    8:30am – 4:30pm Richmond, Virginia

Hilton Richmond Downtown
501 East Broad St.
Richmond, VA 23219
United States

Apr 16, 2018 – Apr 18, 2018    8:30am – 4:30pm Austin, Texas

Embassy Suites Austin Central
5901 North IH-35
Frontage Rd
Austin, TX 78723
United States

Apr 16, 2018 – Apr 18, 2018    8:30am – 4:30pm Toronto, Ontario

Global Knowledge Toronto Bloor
2 Bloor Street East
31st Floor
Toronto ON M4W 1A8

Apr 18, 2018 – Apr 20, 2018    9:30am – 5:30pm Live Online
9:30am – 5:30pm
Apr 23, 2018 – Apr 25, 2018    8:30am – 4:30pm Charlotte, North Carolina

New Horizons
9140 Arrow Point Blvd.
Suite 400
Charlotte, NC 28273
United States

Apr 23, 2018 – Apr 25, 2018    8:30am – 4:30pm Atlanta, Georgia

Microtek Atlanta
1000 Abernathy Rd. NE Ste 194
Northpark Bldg 400
Atlanta, GA 30328
United States

Apr 30, 2018 – May 2, 2018    8:30am – 4:30pm Reston, Virginia

Homewood Suites Dulles Airport
13460 Sunrise Valley Drive
Herndon, VA 20171
United States

May 7, 2018 – May 9, 2018    8:30am – 4:30pm Des Moines, Iowa

Spindustry Training
1370 NW 114th Street
Suite 103
Clive, IA 50325
United States

May 14, 2018 – May 16, 2018    8:30am – 4:30pm San Antonio, Texas

Norris Conference Center
618 NW Loop 410
Suite 207
San Antonio, TX 78216
United States

May 14, 2018 – May 16, 2018    8:30am – 4:30pm San Francisco, California

Learn IT
33 New Montgomery St.
Suite 300
San Francisco, CA 94105
United States

May 14, 2018 – May 16, 2018    9:30am – 5:30pm Live Online
9:30am – 5:30pm
May 21, 2018 – May 23, 2018    8:30am – 4:30pm Saint Louis, Missouri

Saint Louis University - Workforce Ctr
3545 Lindell Blvd.
2nd Floor Wool Center
Saint Louis, MO 63103
United States

May 21, 2018 – May 23, 2018    8:30am – 4:30pm Minneapolis, Minnesota

Euler Training Center
1660 Highway 100 S
Ste 101 - Parkdale Plaza
Minneapolis, MN 55416
United States

May 30, 2018 – Jun 1, 2018    8:30am – 4:30pm Columbia, Maryland

Homewood Suites by Hilton
8320 Benson Drive
Columbia, MD 21045
United States

Jun 4, 2018 – Jun 6, 2018    8:30am – 4:30pm Jacksonville, Florida

Holiday Inn Baymeadows
11083 Nurseryfields Drive
Jacksonville, FL 32256
United States

Jun 11, 2018 – Jun 13, 2018    8:30am – 4:30pm Cincinnati, Ohio

Indiana Wesleyan University
9286 Schulze Dr.
West Chester, OH 45069
United States

Jun 11, 2018 – Jun 13, 2018    8:30am – 4:30pm Pittsburgh, Pennsylvania

Knowledge Services
500 Cherrington Parkway
Cherrington Corporate Center
Coraopolis, PA 15108
United States

Course Outline

Introduction: DevOps – More than just Dev and Ops

  1. High-Performance IT Organizations
  2. Core Chronic Conflict
  • Siloes of job function vs. alignment of mission
  • Waste, batching and flow
  1. Where DevOps Came From
  • The Lean Movement
  • Toyota, total quality, & Deming
  • The Agile Movement
  • The Continuous Delivery Movement

Exercise: IT Lifecycles – Points of Pain

Maturing a DevOps Practice in the Enterprise

  1. The cultural component
  • Culture vs. individual work
  • How to present the business case to leadership
  • How to keep leadership involved
  • How to dissolve operational silos over time
  1. Patterns You Can Follow
  • Lean Startup Teams
  • Collaboration Tools
  • Automate Everything You Can
  • Key tooling & automation groups
  • Reserve Time for Improvement
  1. Eliminating Waste
  • Detecting uneven demand
  • Resolving overburdened teams
  • Applying waste principles and management to IT
  1. The Involvement Principles
  • Information Security Principles
  1. Security
  • Security management and process
  • Integrating security priorities with the rest of IT
  • Transforming security from a cost center to an equity builder
  • Resolving stakeholder conflicts

Exercise: The Involvement Process

  1. Automation
  • Benefits of Automation: What to expect
  • Disruptions of Automation
  • How to prevent new bottlenecks
  • Automating Deployments
  • Leveling workflow around automation tools
  • Where should you automate?

Exercise: Choosing a Value Stream

  1. Selecting the Value Stream to Start With
  2. Value Stream Mapping

Exercise: Value Stream Mapping

  1. Plan the Transformation
  2. Product and Organization Architecture

Your DevOps Journey: Optimize Flow

  1. Principles of Flow
  • Tracking flow in the enterprise environment
  1. Infrastructure as Code
  • Infrastructure Configuration Management
  • Configuration Management Tools Examples: Chef, Puppet, Ansible, Salt
  • Models with proven enterprise track records
  • Where to target value with laaS

Exercise: Agile Infrastructure

  1. Deployment Pipeline
  • Moving towards continuous deployments
  • Deployment Tools Examples: Jenkins & Maven
  • Iteration and frequency
  • Changing handoff procedure
  • Shared Version Control
  • Version Control Tools Examples: Git & Github
  • Artifact Management Tools Examples: Artifactory & Nexus
  • Infrastructure As Code Results

Discussion: Automating Deployment Pipelines

  1. Automated Testing
  • Testing Tools Examples: Selenium, Cucumber, & TDD toolsets
  • Code Quality & Security Scanning
  • Examples: SonarQube
  1. Continuous Integration
  2. Containerization
  • Containerization Tools Examples: Docker & Kubernetes
  1. Architecture for Reduced Risk Deployments & IT Ops
  • Microservices
  • The Strangler Pattern
  • Blue-Green Deployment Pattern
  • Virtualization & The Cloud

Case Study: Conway's Law and AWS

  1. Change Review & Coordination

Case Study: Service Architecture

Your DevOps Journey: Amplify Feedback

  1. Principles of Feedback
  2. Telemetry: Metrics, Monitoring, Alerting
  • System Monitoring Tools Examples: Nagios, Monit & PagerDuty
  • How to choose tools and analyze their costs
  • Building M&M into operational processes
  • Log Aggregation & Tools Example: Splunk
  • How to use alerts to boost efficiency
  • Metrics
  1. Using Telemetry to Anticipate Problems
  2. Feedback for Safe Deployment of Code
  3. Hypothesis-Driven Development

Exercise: Principles of Feedback

Your DevOps Journey: Continual Learning & Experimentation

  1. Principles of Continuous Learning
  • Knowledge Management Tools
  • More Principles
  1. Learning Culture
  • Westrum’s organizational typologies
  • Blameless Postmortems
  1. Innovation Culture
  • Rehearsing Failures
  • Knowledge Sharing
  • Reserve Time for Organizational Learning

Conclusion and Charting Your Course

  1. Review
  2. Charting Your Course
  • Establishing a timeline
  1. Open Discussion
Who should attend
  • Anyone in an IT Leadership role
  • CIOs / CTOs
  • System Administrators
  • IT Operations Staff
  • Release Engineers
  • Configuration Managers
  • Anyone involved with IT infrastructure
  • Developers and Application Team leads
  • ScrumMasters
  • Software Managers and Team Leads
  • IT Project & Program Managers
  • Product Owners and Managers
Bonus Materials
  • The "DevOps Glossary of tools:" a catalog of resources with descriptions and guidance on more than 80 open-source and proprietary tools to help your IT teams succeed
  • A business case for DevOps which explains the value proposition of DevOps and provides guidance on practical implementation of DevOps principles.
  • The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations by Gene Kim, Patrick Debois, John Willis, Jez Humble, (Foreword by) John Allspaw.

Download the brochure