Design Thinking Boot Camp

2 Day Classroom  •  2 Day Live Online
2 Day Training at your location.
Adjustable to meet your needs.
Group Rate:
GSA Discount:
When training eight or more people, onsite team training offers a more affordable and convenient option.
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Design thinking is an over-used phrase and has accumulated quite a bit of misinformation in recent years. However, the original concepts behind design thinking are immensely valuable in today’s organizations as we seek solutions to complex problems. Arising from early visual design and ideation practices, design thinking has evolved over time into both a philosophy for solving complex problems as well as a concrete methodology for designing and building solutions.

This design thinking course teaches you both. During this fast-paced workshop, you will experience a hands-on journey through the design thinking process. Led by an expert with deep experience leading teams who design and build solutions in real-world environments, you and your peers will collaborate to define problems and solve them using design thinking techniques. You will learn a straightforward process for problem definition, ideation, teaming, testing solutions and applying the process of solution building in your own organizational environment.

In this Design Thinking Course, You Will Learn:

  • The components of design thinking
  • How to define users and customers
  • Distinguishing symptoms, problems, and root causes
  • How to have repeatable “a-ha” moments
  • How to define a future state for solution paths
  • How to prototype rapidly
  • Agile practices for iteration
  • Keep human qualities at the center of the design
  • Apply design thinking to non-traditional roles
Upcoming Dates and Locations
Guaranteed To Run
Sep 9, 2019 – Sep 10, 2019    8:30am – 4:30pm Live Online
8:30am – 4:30pm
Sep 9, 2019 – Sep 10, 2019    8:30am – 4:30pm New York, New York

NYC Seminar and Conference Center
71 West 23rd
Suite 515-Lower Level
New York, NY 10010
United States

Oct 10, 2019 – Oct 11, 2019    8:30am – 4:30pm Chicago, Illinois

Microtek Chicago
230 W. Monroe
Suite 900
Chicago, IL 60606
United States

Oct 10, 2019 – Oct 11, 2019    9:30am – 5:30pm Live Online
9:30am – 5:30pm
Nov 7, 2019 – Nov 8, 2019    8:30am – 4:30pm Live Online
8:30am – 4:30pm
Nov 7, 2019 – Nov 8, 2019    8:30am – 4:30pm Reston, Virginia

Microtek Reston
12950 Worldgate Drive
Monument II Bldg 4th Flr
Herndon, VA 20170
United States

Dec 5, 2019 – Dec 6, 2019    8:30am – 4:30pm San Francisco, California

Microtek San Francisco
655 Montgomery Street
Suite 400
San Francisco, CA 94111
United States

Dec 5, 2019 – Dec 6, 2019    11:30am – 7:30pm Live Online
11:30am – 7:30pm
Course Outline

 Introduction: What do we mean by design…and what are we thinking?

  • Design thinking overview
  • How structure and process apply to creativity
  • The need to solve problems
  • Types of problems, types of solutions
  • Components of design thinking
  • Human centrism: The importance of your users, customers, & consumers
  • Exercise: Who has the problem? Defining the user or customer

Step 1: Framing problems

  • What’s the problem, really?
  • Discovering problems
  • Technology problems and products
  • OODA loops and backlogs
  • Distinguishing symptoms, problems, and root causes
  • Refining problem definition
  • Repeatably finding “a-ha” moments

Exercise: Select a problem candidate

Exercise: Root cause analysis for isolating and defining a specific problem

Step 2: Divergent ideation

  • What is divergent thinking?
  • Generating raw material
  • Iterating on divergence
  • Your north star: Human-centric solutions
  • Using divergence to refine the problem space

Group exercise: Rapid ideation

Step 3: Convergent ideation

  • What is convergent thinking?
  • Refinement and synthesis
  • Defining a future state for solution paths
  • Selecting solution candidates

Exercise: Revisiting your user persona and choosing the solution

Step 4: Testing Solution candidates

  • Agility: an overview
  • Advice on prototyping
  • How to prototype rapidly
  • Collecting data
  • Variables
  • Rapid testing
  • Iterating on tests

Exercise: Modeling a testing cycle and group critique

Step 5: Iterating on solutions

  • The feedback cycle
  • Agile practices for iteration
  • Measuring value
  • OODA loops again
  • Evolving solutions

Exercise: Walking through the iteration

Teaming for design and solution building

  • Applying design thinking in the typical enterprise
  • Product, service, system, or solution?
  • Teams in the problem space
  • Design collaboration
  • Prioritizing the design portfolio

Obstacles to design thinking in organizations

  • Cultural obstacles
  • Overcoming silos
  • Defining value correctly
  • Keeping human qualities at the center of the design
  • Applying design thinking to non-traditional roles
  • Engineering hurdles
  • The challenge of scale

Exercise: Preparing for scalability challenges and transitioning from discovery to delivery

Class conclusion: Charting your course

  • Expert Q&A
  • Discussion: Is your solution useful?
  • Your action items when the class is over
Who should attend

This design thinking course is perfect for anyone involved in product development, which includes roles such as:

  • Product Managers and Product Directors
  • UX/UI Designers
  • Graphic Designers
  • Software Developers
  • Web Developers
  • Engineers
  • Entrepreneurs

Download the brochure