IT operations has changed more in the last ten years than it did in the previous fifty. Even as we see concerns about automation and self-service IT rendering traditional IT admin roles obsolete, we have found that actually an organization’s operations capability is more important than ever to business success. But IT operations no longer mean change resistance, gatekeeping, or a focus on physical hardware in the data center. In the modern enterprise, operations must become more of a service delivery platform for the mechanisms of value creation. The siloed organization and well-defined functional departments in IT shops are beginning to blur into more outcome-focused roles. The lessons learned from the mainstream adoption of agile practices are just now beginning to be applied effectively throughout "the rest of IT.”
Techtown experts offer deep experience across the full spectrum of IT. From completely cloud-based startups to large legacy Fortune organizations and government agencies, we can show you how to apply 21st-century tools and technology practices to achieve outcomes aligned with your organization's value goals. Whether your focus is on adopting DevOps, cloud strategies, automation or simply better business alignment between IT and the rest of the organization – we can help.